LiveChatAI Reviews
(Rated by 7 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Good Value5.0
- Price & Quality4.3
- Customer Service4.8
Recent Customer Reviews (7)
Jose Fernandez
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Rive Neufville
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Eric Taylor
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Felicienne Desnoyers
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Scarlett Power
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Mária Kollár
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Lili Schmid
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Payment Methods
Accepted Payment Options:
Prices for items on Livechatai.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For LiveChatAI credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
LiveChatAI Pros & Cons
Pros
1
High customer resolution rate: LiveChatAI claims a 70% resolution rate from its AI bots, with some customer case studies claiming a greater than 80% AI bot resolution rate. This high resolution rate can free up human customer service employees to answer more complex questions.
2
Fast responses: LiveChatAI provides extremely fast responses on basic questions about the service, which can enhance customer satisfaction.
3
Language support: LiveChatAI supports nearly 100 different languages, making it a versatile tool for global businesses.
4
Free tools: LiveChatAI offers more than a dozen free AI-powered tools that can be used to generate useful information.
5
Improved Customer Support: With a high resolution rate, LiveChatAI can quickly answer most customer questions, reducing support volume significantly.
6
Instant Responses: The AI bot is designed to answer customer inquiries on the spot, boasting a remarkable 70% resolution rate.
7
Customized AI Bot: LiveChatAI allows the creation of a customized AI chatbot that's capable of answering questions based on specific content.
8
Data Security: All content is stored securely on GCP/AWS servers, ensuring the privacy and safety of data.
9
Affordable Pricing: LiveChatAI offers various plans tailored to different needs and budgets, making it accessible for businesses of all sizes.
CONS
1
No migration options: Transitioning to LiveChatAI from another service can be tricky due to the lack of migration options.
2
Limited features in free plan: Advanced features like CRM integration, SMS notifications, and detailed reports are only available in paid plans.
LiveChatAI Features and Benefits
Features
Refund Policy
Full refund within 15 days of monthly subscription or 30 days of annual subscription with no explanation needed, ensuring customer satisfaction and risk-free trial.
High customer resolution rate
70% resolution rate from AI bots (up to 80% in case studies), freeing up human employees for complex questions.
Fast responses
Extremely fast responses on basic questions, enhancing customer satisfaction.
Language support
Supports nearly 100 languages, making it versatile for global businesses.
Free tools
More than a dozen free AI-powered tools to generate useful information.
GPT4-Powered Conversational AI
Provides automated responses to customer queries.
Human-led Live Chat
Allows for personalized support from a human agent when needed.
Custom Content Training
Enables the AI to provide personalized and accurate answers based on specific website content.
Multi-Language Support
Supports approximately 95 languages, catering to a global audience.
Seamless Human Routing
Smoothly transitions customers to a human representative for queries beyond AI's scope.
Website Embedding
Can be integrated into a website with an embed script.
Trained Data API Available
Robust API for accessing trained data, allowing seamless integration and utilization in existing systems.
Learning with Feedback
AI learns good vs bad responses as it solves problems, helping it scale with the business.
Improved Customer Support
High resolution rate quickly answers most questions, reducing support volume significantly.
Instant Responses
AI bot answers inquiries on the spot with 70% resolution rate.
Customized AI Bot
Creates a customized AI chatbot capable of answering questions based on specific content.
Data Security
All content stored securely on GCP/AWS servers, ensuring privacy and safety.
Affordable Pricing
Various plans tailored to different needs and budgets, accessible for all business sizes.
Free Forever Plan
Offers 100 GPT4 messages, 1 AI bot, and 1 seat at no cost, perfect for trying the service.
Unlimited Messages
Available when integrating your own OpenAI API key.
Unlimited Data Sources
Up to 100 million characters.
GPT-4 Turbo
Latest and most powerful OpenAI language model.
Remove Branding
Presents the AI bot as your own without LiveChatAI branding (Expert plan).
Customer Support
Available for all plans with escalating levels from basic email to 24/7 for Enterprise.
Annual Subscription Discount
Provides 2 months free for annual commitment.